JSBX Technologies helps businesses protect their critical data with secure, centrally managed cloud backups. We use encrypted storage, continuous monitoring, and proven recovery processes to ensure your files are safe, recoverable, and protected from accidental loss or ransomware — without the overhead of a full IT helpdeskHow we help clients succeed:• Secure Cloud Backups
Encrypted, automated backups stored in secure cloud infrastructure to protect your business data from loss, theft, or ransomware.
• Managed Backup Monitoring
We monitor backup health and completion to ensure your data is being protected consistently and reliably.
• Data Recovery Support
Assistance with restoring files or systems when data loss occurs, so you can get back to work quickly.
• Backup-Focused Technical Support
Email-based support limited to backup and recovery-related issues, with optional live assistance available as needed.Consulting Support ModelJSBX Technologies provides a streamlined consulting support model designed to solve common business technology issues without the cost or complexity of a traditional MSP.Our approach prioritizes email-based support, automation, and clear communication — allowing most issues to be resolved without live interventionSimple, Predictable IT & Security SupportBuilt for small businesses that don’t want MSP contractsJSBX provides streamlined IT support, secure backups, and a hardened security baseline — without long-term contracts, bloated bundles, or surprise invoices.Most issues are resolved quickly via email, keeping costs low and response times efficient. When something serious happens, you have guaranteed access to expert support at a known hourly rate.⸻JSBX Core Support$399 / month base
$49 per active user
Month-to-month · Cancel anytimeMost clients fall between $700–$1,200 per month, depending on size.⸻What’s includedSecurity & Stability
• Encrypted offsite backups (AWS S3)
• Baseline security hardening
• Ongoing system monitoring
• Documentation of your IT environmentSupport
• Email-based support (AI-assisted with human oversight)
• Asynchronous troubleshooting for common issues
• Clear escalation path when problems are urgentTransparency
• No contracts
• No bundled services you don’t need
• Predictable monthly cost⸻Emergency & On-Demand SupportWhen something requires live troubleshooting or immediate action:Hourly rates for:
• Remote or onsite
• No minimums
• Only used when necessaryBecause your environment is monitored and backed up, emergency situations are rare — but covered.